App Guide Topic

WiWildcat Jan 24
How do I turn off this constant annoying reminder to check out the app guide on my phone?

Mnd_tech_support Jan 25 replied to WiWildcat
Dear WiWildcat,

I apologize for any irritation caused by the persistent reminder to check out the app guide. We aim for these prompts to be helpful onboarding tools and not a source of frustration.

If you're finding the reminder to be too frequent, here's a tip that might help: the guide pop-up is designed to appear only once for each screen to introduce you to the features of the app. If you tap on it and view the guide, it should not prompt you again for that particular screen.

However, if you have already done this and the reminder continues to appear, it may be a glitch that we need to investigate. I would appreciate it if you could share with us the version of the app you're currently using and any screenshots of the issue, if possible. This will help our technical team to diagnose and resolve the problem more quickly.

Please let me know if you need any further assistance. Your comfort and satisfaction with our app are very important to us, and we want to ensure a positive experience for you.

Thank you for your understanding, and we're looking forward to making your MyNetDiary experience as enjoyable as possible.

Best regards,
Dmitry S.
--MyNetDiary Tech Support team

App Guide