Comments re MyNetDiary Topic


I have problem with android app that I do not have with web based diary.
When I am logging the custom made recipe, I need to put the number of servings I need to save for breakfast , dinner etc. It seems like I am able to pull out the recipe and then enter the number of servings correctly, I can see the recalculated number of calories and everything, but when I click save the app saves not the desired number of servings but the whole recipe. I tried to do it various ways and still cannot get this done on app, though when I am on the web I can easily save adjusted amount . Please fix this bug with android app.


I love the app but is there a way to customize the log screen? I would like a section to check off my vitamin supplements (similar to the water intake section). Also I would like to split the snack into two sections 1 for am and 1 for afternoon. Thanks.


Hi Nattalee,
Thanks for your feedback. I will pass it along to the design team.
At this point there is not a way to customize the log in screen, as you have described. Great idea though! I would use that function every day if it was available. The water tracking function is very easy to use. At this point I use custom trackers to track my vitamin intake. If you eat the same snack every morning or every afternoon you could use the custom tracker function for the consistent snack that you consume and use the main “snack” section to track the other snack you eat. If you are not familiar with the custom tracker function, this info may help you out. Let me know if you have any other questions. Joanna (Dietician)
How to use custom trackers.
1. Create a new custom tracker, for example with name "Allergy", with target value "1", tracker units "intensity", and 0 decimal places. It's a good idea to make a comment in the tracker about the value range you will be using, e.g. "My allergy symptoms, from 1 to 10". Optionally, if you expect to use this tracker frequently, you can move this tracker higher up among other trackers.
2. Once you saved your new custom tracker, you can start tracking it! Go to the tracker and enter current value - the intensity of current symptoms in this example. You can also time stamp it, and even assign a label for further classification (this is optional, though).
3. Keep tracking your symptoms over some time, then you will be able to review them on Day Parts (Diabetes Overview) screens/reports, or chart them in Charts, review for any correlations, and hopefully seeing improvements!
If you don't have Maximum, you can upgrade online on the MyNetDiary website, on the Pay & Manage page.
More about custom trackers:
http://www.mynetdiary.com/help-customize-diabetes-trackers.html


Hi new to this app, why is the upgrade price on my IOS version at £6.99 per month and on my wife's Samsung phone it's only $3.33 this not fair £25.55 per year for her and £44.99 for me? Can't be right can it????


Hello Fatboy_jt-
I reached out to support to find out about the cost difference.
I will get back with you when I hear back from them. Thanks, Joanna (Dietician)


Hi Fatboy_jt- How did you download the app?
Was it from Google play or i-tunes or www.mynetdiary.com website?
The reason I ask is the price is different based on how you originally accessed it.
I will look into things further once I get a bit more information from you. Thanks for helping me piece this together. Joanna (Dietician)


I love this idea, about the vitamins, I would love to also keep track of my meds/vitamins!


Greetings All! An easier way to track meds and vitamins would be great. I will pass along the feedback to support. Have a great day! Joanna (Dietician)


I Am not satisfied with the max. Version.
It has no great difference with the free edition.
I think it doesn't worth mony, while the free app. Is great really and helped me so much.
The drawbacks are
1: not sync. With RaceFit tracker
2: so many trademark food packages are not included in your food library.
Thanks and accept my greetings
Prof. Dr. M. Elshehy

Comments re MyNetDiary