Daily Analysis missing information. Topic

Suzib123 08/31/23
Why when I try to change GMT time zone it will not! My time should read UTC or Atlantic eastern!

Suzib123 09/01/23
Also please fix this ....I can't eat breakfast because every breakfast says I'm getting the correct amount of micro nutrients. I can eat 3 Snickers bar and it say it's exactly the right amount. Please add up to 400 calories!!! Help

Nikita.Support 09/01/23
Hi dear user. We believe you might have a technical issue or even several of them. Please reach out to us at support@mynetdiary.com so we could assist you in a more timely manner and have the devs look at your case if needed. Thank you.

Best regards,
MyNetDiary Support Team

Suzib123 09/01/23
I have reached out to Dmetry and he said" the dietitian will not allow them to put the dark green line in until I eat 400 calories! So I put in 411 calories. No green line! Help

Dietician 09/01/23
Hi Suzib123,

Sorry to hear you are still having issues. I emailed the support team to follow up with you. If you do not hear back shortly, please feel free to email them. Brenda (MyNetDiary Dietitian)

Mnd_tech_support 09/01/23
Dear Suzi,

I just replied to you via email. Sorry for misleading you. I've contacted our developers regarding your case, and get back to you as soon as I gear from them.

Thank you so much for being so patient.

Sincerely,
Dmitry S.
MyNetDiary Tech Support

Suzib123 09/06/23
Thank you Dmitry S. I just received your email. I understand that they have changed and no longer show both lined as before. I do not have the little pencil to click on! I do not own a cell phone. I have paid for the program threw Jan 1, 2024. I have found another site, My Fitness Pal, they show me what I need and it's free. I will use both and then switch in Jan!

Dietician 09/06/23 replied to Suzib123
Hi Suzib123-
I wanted to let you know the developers have been contacted about the updates you discussed with the support team.

Also, we are very sorry to see you go and wish you all the best with future tracking. Keeping track of what we eat, drink, exercise, and other health metrics is a powerful way to see how our lifestyle impacts our health goals. In good health~ Joanna (MyNetDiary Dietitian)

Suzib123 09/12/23
Thank you Joanna, just put breakfast in for tomorrow and it was working.
I hope they understand that everyday I put food in and with 1 green line I thought I hit the jackpot! No matter what I added it was green! Both You and Dmitry S. Have been my life preservers!❤
I worked for WW for 10 years, I have been tracking for half my life.
I have my own gym and follow healthbeat!

Dietician 09/13/23 replied to Suzib123
Hi there Suzib123- Thanks for letting us know it is now working for you! We are thrilled you found our app and are finding it useful. With your knowledge and experience your kind words mean a lot! Cheers to tracking, it is such a powerful way to see how our choices impact our health goals. Best, Joanna

Daily Analysis missing information.