Daily Analysis missing information. Topic

U1195711981 07/19/23
Noticed yesterday (7/18/2023) that on the daily analysis at the bottom where the header says nutritional and more that the information that shows up IE: you had a high fiber breakfast which can help you lose weight is no longer showing up. The only messages I get now are You weight in today or you burned ### calories. Just wondering how I can get all the other information to come back? I did copy a breakfast in which had that high fiber message to a todays and no message appeared

Dietician 07/19/23 replied to U1195711981
Hi there U1195711981-
Thanks for reaching out! Let's get our support team involved to better understand the reason for the change in the information you are seeing on daily analysis. Please email support@mynetdiary.com and include a screenshot so they can better understand what is going on.
Sorry for the inconvenience! Joanna (MyNetDiary Dietitian)

Suzib123 08/31/23
Why is my page not showing me the correct amount of fat, carb, and protein until I have all 3 meals showing! I would like to see when I have my micro nutrients correct at breakfast, lunch and dinner.

Suzib123 08/31/23
Why when I try to change GMT time zone it will not! My time should read UTC or Atlantic eastern!

Suzib123 09/01/23
Also please fix this ....I can't eat breakfast because every breakfast says I'm getting the correct amount of micro nutrients. I can eat 3 Snickers bar and it say it's exactly the right amount. Please add up to 400 calories!!! Help

Nikita.Support 09/01/23
Hi dear user. We believe you might have a technical issue or even several of them. Please reach out to us at support@mynetdiary.com so we could assist you in a more timely manner and have the devs look at your case if needed. Thank you.

Best regards,
MyNetDiary Support Team

Suzib123 09/01/23
I have reached out to Dmetry and he said" the dietitian will not allow them to put the dark green line in until I eat 400 calories! So I put in 411 calories. No green line! Help

Dietician 09/01/23
Hi Suzib123,

Sorry to hear you are still having issues. I emailed the support team to follow up with you. If you do not hear back shortly, please feel free to email them. Brenda (MyNetDiary Dietitian)

Mnd_tech_support 09/01/23
Dear Suzi,

I just replied to you via email. Sorry for misleading you. I've contacted our developers regarding your case, and get back to you as soon as I gear from them.

Thank you so much for being so patient.

Sincerely,
Dmitry S.
MyNetDiary Tech Support

Suzib123 09/06/23
Thank you Dmitry S. I just received your email. I understand that they have changed and no longer show both lined as before. I do not have the little pencil to click on! I do not own a cell phone. I have paid for the program threw Jan 1, 2024. I have found another site, My Fitness Pal, they show me what I need and it's free. I will use both and then switch in Jan!

Daily Analysis missing information.