Lost all Exercise data after Android OS update Topic

Pacman7474 05/01/23
On my android phone there was a recent OS update that was pushed out. Ever since that was done I no longer have any sync'd Google Fit exercise data and no new exercise information is being logged. I have deleted the app and reinstalled without any success in fixing this problem. I have also removed the Google Fit link and re-established it. I can see tracking information in Google Fit, but it just doesn't want to sync over anymore.

Has anyone else seen this issue?

Dietician 05/01/23
Hi Pacman7474-
I am sorry you are experiencing this issue. We should get our support team involved! Please reach out to support@mynetdiary.com over email and let them know you've already trouble shooted by reinstalling the app and resyncing with Google Fit. Best, Joanna (MyNetDiary Dietitian)

Pacman7474 05/02/23
Thanks. I already have a ticket going with support and I've sent them the diagnostic data. I thought I'd reach out here to see if others have seen this issue as well.

Thanks

Lost all Exercise data after Android OS update