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GosRaphael 03/28/22
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U1192147475 05/16/22
How do I cancel this subscription ?

AQLTR 05/10/23
If you have a paid ongoing subscription you need to go into the settings on your tablet or phone to stop it. It isn’t something the app owners can do for you.

Nikita.Support 05/11/23
Hi dear user U1192147475.

It depends on the Subscription type. If you are subscribed via AppStore on your iPhone or iPad - you have to cancel it on your end. Here is an article on how to cancel the iOS Subscription (https://www.mynetdiary.com/supportArticle.do?articleId=5802) Please make sure you are following the steps described.

If you are subscribed via Google Play on Android phone or tablet OR via Paypal (our website) - you can cancel it on your end in the appropriate payment app OR we can cancel it for you. If that's the case, please reach us at support@mynetdiary.com

Best regards,
MyNetDiary Support Team

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