Technical Support Topics

Technical Support

Calorie cycling made too difficult! 7 messages

Last message on 09/09/22 by U1192884826: To have cycling days intermittently changed would be a awesome quick accessible feature ,as i also find it quite complex to find and change on the iPhone

Net carbs 2 messages

Last message on 09/08/22 by Dietician: Hi U1192971378, thanks for reaching out and welcome to MyNetDiary! Net carb is total carb minus fiber. For example, 12 almonds have about three grams of total carb and two grams of fiber. Subtract two grams of fiber from three grams of total carb...

you deserve it! <3 1 messages

Last message on 09/06/22 by Sabsi_saboo: ๐Ÿ’ โœจ ๐Ÿ’• ๐ŸŒŸ ๐Ÿ’• โœจ ๐Ÿซ‚ \\ (*ยดโˆ‡๏ฝ€*)//~~

Premium Perks 3 messages

Last message on 09/06/22 by TexasFred: Thanks

Profile Pic?? 2 messages

Last message on 09/06/22 by Hæe: no you shouldn't need premium, if you scroll down to community profile you should be able to add a pfp

Pictures 1 messages

Last message on 09/04/22 by U1192894052: Are people able to add progress pictures to their posts? If not, that would be a great new feature.

Copying an entire day to a new day 1 messages

Last message on 09/02/22 by AnnaBF: Is there a way to copy and paste an entire day's food logged from a few months or a year to a new day? I want to repeat the meals and snacks from the days that worked well for me, and it's quite arduous to copy each item and retype it into...

Settings 2 messages

Last message on 08/29/22 by Mnd_tech_support: Hello Tricia, You can do it by switching the "Length Units" from "Feet" to "Meters" via the App Settings section. Sincerely, Dmitry S. MyNetDiary Tech Support team

Where is community in app on Android? 2 messages

Last message on 08/29/22 by Mnd_tech_support: Hi Poozerocks, We do not have a Community feature on the Android app yet. We are planning it in one of the future updates. In the meantime, please continue using the Community/forums online. Sincerely, Dmitry S. MyNetDiary Tech Support team

water logging 3 messages

Last message on 08/21/22 by Dietician: Hi there Schober- Sorry for the delay in getting back to you- If you are still having issues, please email: Support@mynetdiary.com and let them know about not being able to set a water goal or log the liquids you drink. Have a great day! Joanna...

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