Technical Support Topics

Technical Support

Intense sugar cravings 3 messages

Last message on 05/31/23 by Daniel: Maybe try sugar alternatives like monk fruit extract or sucralose.. Also try switching to food items that don’t include added sugar, and then just adding reasonable amounts of something sweet on top like honey or pure maple syrup. The contrast...

what to eat to lose weight 3 messages

Last message on 05/31/23 by Dietician: Hi there U1195608601- Eating healthy and exercising regularly are important for overall health! Are your parents aware of this health pursuit and your desire to lose weight? As a young person your energy and nutrient needs are elevated to...

Picky eater 3 messages

Last message on 05/30/23 by Dietician: Hi U1195607714, Thanks for reaching out. I would make a list of foods that you like and put them into each of the food groups. You may be surprised that you have more foods in your repertoire than you realized. Maybe each week make a goal to try a...

BMI to Apple health 3 messages

Last message on 05/29/23 by Nikita.Support: Hi Scott, Please try to reinstall the application and then re-link to Apple Health - see if the issue improves. If not, please reach out to us at support@mynetdiary.com Best wishes, MyNetDiary Support team

Shopping list sync 3 messages

Last message on 05/29/23 by Nikita.Support: Hi dear user. We are sorry but currently it is impossible to sync the shopping list between several devices. We plan to improve this in the future, stay tuned! Best wishes, MyNetDiary Support team

MOTIVATION MOMENT! 3 messages

Last message on 05/29/23 by U1195534389: Perfect!

Progressive photos in new update! 1 messages

Last message on 05/28/23 by AQLTR: Does this mean those of us on free version can now add multiple? I’ve only got my start photo, saving the second space for a really big change :). Sure wish you’d offer lifetime option, there are a lot of us that just don’t do subscriptions.

MOTIVATION MOMENT! 4 messages

Last message on 05/25/23 by U1195544055: Sure

Eating with chronic COPD 2 messages

Last message on 05/23/23 by Dietician: Hi U1195438184, Thank you for reaching out. In what way could you see the app catering to COPD? The developers are always open to receiving feedback from our users. If you are losing weight, you can use the app for weight maintenance or weight...

MyNet Diary Androind hard to locate how to add or delete an old or new med 2 messages

Last message on 05/22/23 by Dietician: Hi U1186895989, Medications tracking is available in Premium. You have to add the Medications tracker to your Dashboard by going to Configure Dashboard at the bottom of the page, then to Customize Dashboard, and finally selecting Medications. Once...

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