Technical Support Topics

Technical Support

Need a better forum On here 1 messages

Last message on 04/04/23 by Meme53: This forum isn’t very good look at nutrachecks

Caffeine 4 messages

Last message on 03/31/23 by Nourish23: Scan the barcode on your own canister of coffee or the box your pods come in with your phone so that you save your own accurate foods/beverages etc. This creates the most accurate data. ☕️

Community Group slow loading 2 messages

Last message on 03/30/23 by Dietician: Hi U1194611314, Sorry to hear you are experiencing sluggish loading. Yes, it is common and fortunately the developers are working on many improvements with the community experience. Please stay tuned and thank you for your patience. Brenda...

Notifications?? 5 messages

Last message on 03/30/23 by Dietician: Upgrades with community features and improvements coming soon! Stay tuned! Brenda (MyNetDiary Dietitian)

Why did dashboard changed my goal date and lower my calories? 10 messages

Last message on 03/29/23 by Dietician: Hi there Stew64- Hope your tracking is going well~ User 1191454393 is correct. The Auto Pilot feature adjusts your calories to ensure you meet your weight loss goal by the timeline you set. If you are losing faster than planned, your budget will...

MOTIVATION MOMENT! 5 messages

Last message on 03/28/23 by MyFoodLog31: Hi Everyone, it’s always more challenging to make healthy choices vs. convenient or readily accessible foods. Consistency in both eating and logging habits can be a powerful tool in monitoring your progress. This can also be helpful by...

Connecting with friends 2 messages

Last message on 03/28/23 by Dietician: Hi U1194697476, Go to Me icon at bottom of screen, then App settings, then MyNetDiary Account to find your username. If you are having problems finding it, feel free to reach out to the support team at support@mynetdiary.com. They can help you....

Hello can anyone help? 2 messages

Last message on 03/27/23 by Dietician: Hello Dorisx- Welcome to MyNetDiary! Sorry to hear the scale is not reflecting your hard work. I realize this can be frustrating and cause doubt in the tracking process. Are you able to prioritize exercise? This is important during perimenopause...

Higher cal days 8 messages

Last message on 03/08/23 by Dietician: Hi there Omandia- Thanks again for reiterating your feedback on Calorie cycling! We pass along all feedback to our developers. They really appreciate hearing from individuals who use the app on a regular basis. BTW: I too appreciated the...

ACCOUNTABILITY TIME! 7 messages

Last message on 03/08/23 by Dietician: Hi there KT10- I can see your post from March 7th that asks "Does anyone see my posts? I posted I was wanting in on this accountably group but have yet to be acknowledged." The MyNetDiary app developers are working hard to update the forum, making...

Technical Support. Technical Support